Nancy Xing

Compute Labs Financing Platform

Fintech · AI Product

Role
Design lead
Timeline
2026
Scope
AI agents, end-to-end
Company
Compute Labs

AI underwriting agents that turn an operator's scattered materials into a fundable deal package investors can trust.

A translation done by hand

Where, and for whom, does this actually hurt?

GPU compute is the scarcest resource in AI, but financing it is still low-tech. An operator's case lives in scattered hardware lists, power contracts, LOIs, and quotes, spread across email, PDFs, and sheets. The investor needs the opposite: one structured package they can judge fast. Nothing's missing, the materials just don't speak the language of the decision, and crossing that gap takes weeks by hand.

Not messy operators, a missing language

Is this widespread, and what are people actually asking for?

This is structural friction in a new asset class, not a few disorganized operators. The surface ask and the real one split apart: operators don't want "a place to upload files," they want to be taken seriously and answered fast; investors don't want "more data," they want to know they can believe it.

[Add research: how many operators / investors you talked to, and the one or two quotes that hit hardest.]

A middleman, not a better form

Why doesn't the obvious solution work?

The obvious move is a slicker intake form, but a better form just collects the mess more neatly. Users don't need a better upload tool, they need a middleman that builds trust for them. So we shifted from a form to AI agents that do the diligence, taking on the slowest stretch: turning scattered into credible.

Make AI legible

How do you turn abstract AI into something a user can trust?

Translate "AI" into role + scenario + result, not one all-knowing box:

Trust you can inspect

When a user opens it, what do they see and sense?

Transparent feedback holds it together: every AI judgment can be asked "why?" Trust comes from inspecting the reasoning, not the conclusion.

Solving trust, not tidiness

How do we know the design did its job?

Currently in pilot. Early signal: [metric] down [x]%, [metric] up [x]%. One user: "[real quote]." Evidence that the design solved the trust problem, not just the tidiness one.

Designing the boundary

AI design isn't about showing off capability, it's about translating it into something people trust and feel in control of. The hardest, most valuable part is building trust between strangers. I'd pull investors into testing earlier, their trust threshold is the real design constraint, and I learned that late.

As agents grow more autonomous, the designer's job becomes drawing the boundary: where AI acts on its own, and where it must stop and ask. That line is where the experience is won or lost.